PERSONAL
Date of Birth: May 15, 1971
Marital Status: Single – one child (Born; 2005)
Nationality: Turkish
Languages: Turkish Mother Tongue, English Fluent, Azerbaijan’s Native, Russian Good
Computer Skills: Excellent Ability on MS Office, Fidelio Opera, Micros, (all hotel operating systems)
Critical Skills: Team focused, outstanding guest service,
Ability to work in Cross cultural environments.
EDUCATION
- Florida International University, Miami / USA
School of Hospitality and Tourism Management
(MBA Introductory Commercial Food and Beverage Production and
Tourism and Destination Management)
- University Of Anatolia, Eskisehir / Turkey
Business Administration, 1994 – 1998 – (Grad: 2002)
(Tourism and Hotel Management)
Hotel Management, 1991 – 1993
- Istanbul Anatolian Hotel and Tourism Vocational High School – Turkey
Front Office, 1983 – 1987
VARIOUS PRE – OPENING, RE – BRANDING EXPERIENCE
| COMPANY | TITLE | DATE | ||
| STARBUCKS TURKEY | WPS Project | Turizoom.com | Project consulting | 2019 |
| HOTEL PROJECT IN TURKEY AND GHANA REP. | Pre – Opening | gnchospitality. consulting | General Coordinator | 2017 |
| BIG CHEF’S CHAIN RESTAURANTS | RE-Operating | Restaurantdanismanlik.com | Consultant | |
| RUBIK’S Café Bistro – SAKARYA / TURKEY | Pre – Opening | rubiksbistro.com | Founding Partner | 2016 |
| QALAALTI HOTEL & SPA RESORT – MEDICAL CENTER – SHABRAN / AZERBAIJAN | Pre – Opening
|
www.qalaalti.com | General Manager | 2015 |
| HALİÇ CONGRESS CENTER – BEYOĞLU ISTANBUL / TURKEY | Re – Branding | HALİÇ CONGRESS CENTER – ALIA GURME | General Manager | 2014 |
| SILENCE ISTANBUL HOTEL&CONVENTION CENTER – ATAŞEHİR, ISTANBUL | Pre – Opening
|
silenceistanbul.com | Asst. General Manager | 2012 |
| PRENCESS HOTEL SOFİA – BULGARİA
PRENCESS HOTEL TRIMONTIUM PLOVDİV – BGL |
Re – Branding | DEDEMAN HOTELS & RESORTS INTERNATIONAL | Director of Food and Beverage | 2007
2009 |
| KÖFTECİ RAMİZ | Re Branding | Concept Consulting | Project consulting | 2006 |
| SİRKECİ GROUP HOTELS – İSTANBUL / TURKEY
Pre-Opening to Sirkeci Mansion Boutique Hotel and 5 New Restaurants 2 New designed Bar &Pub. |
Pre – Opening
NEORİON HOTEL SİRKECİ MANSION IMBAT RESTAURANT PAŞAZADE RESTAURANT NEYZADE RESTAURANT |
Re – Branding
ERBOY HOTEL ORIENT EXPRESS HT ILKAY HOTEL RED RİVER PUB |
Director of Food and Beverage |
2004 2007 |
| GRAND CEVAHIR HOTEL CONVENTION CENTER – İSTANBUL /TURKEY | Pre – Opening
|
www.gch.com.tr | Director of Food and Beverage | 2003 |
| ROYAL CARIBBEAN INTERNATIONAL – MIAMI, FLORIDA /USA | Pre – Opening
(Two Months as a spot Team) |
Voyager Of the Seas – Cruise Ship | Asst. Food Manager | 1999 |
| INTER-CONTINENTAL HOTEL – ASTANA / KAZAKHSTAN | Pre – Opening
|
Main Restaurant and In Room Dining & Bars | F&B Outlet Manager | 1997 |
| GRAND HYATT HOTEL – İSTANBUL / TURKEY
Hyatt Regency Baku (1 Month as a spot Team) Grand Hyatt Doha (Pre- Opening spot Team) |
Pre- Opening | Food & Beverage Department | Bar Team Leader
Bar Supervisor Bar Supervisor |
1993
1995 1996 |
SUMMARY OF QUALIFICATIONS
- 30 years of local / international experience in the Hospitality industry
- More than 22 years management experience in organizational leadership
- Winner of One of the Finest Director of Food and Beverage 2002 award by The Emmitt İstanbul
- Various international experience and multicultural skills (Fluent in English and Turkish)
- A highly organized manager able to quickly assess needs and provide tools to resolve difficulties, enhance learning, create new ideas and improve performance
PROFESSIONAL EXPERIENCE
December 2018 – Present GNC HOSPITALITY CONSULTING MANAGEMENT – ISTANBUL / TURKEY
Managing Partner
We provide the most extensive and comprehensive consultancy services to our clients when it comes to ensuring a hotel starts operation and continues in a successful manner.
November 2017 – Sep. 2018 WYNDHAM HOTELS & RESORTS – BAĞCILAR – ISTANBUL / TURKEY
General Manager (Opening Period)
(5 stars and 4 stars 2 hotels with 192 guest rooms Spa and Medical Center, Sport Complex and 4 F&B Outlets 360 beds).
- TRYP by Wyndham Istanbul Airport
- Hawthorn Suites By Wyndham İstanbul Airport
Managing the hotel in accordance with the vision & mission of the company by creating appropriate strategies, administrating total operation of each department, overseeing and approving the preparation of annual budget, making sure that guests expectations are met at all times, carrying out sales & marketing activities to maximize hotel’s total revenue, establishing sound relationship with companies, travel agents and staff, keeping the hotel well maintained by strict and continuous follow up.
January 2015 – May 2017 QALAALTI HOTEL & SPA RESORT – MEDICAL CENTER – SHABRAN / AZERBAIJAN
General Manager (PRE OPENING)
Pre-Opening (Five-star resort hotel with 220 guest rooms Spa and Medical Center 4 F&B Outlets 380 beds). Managing the hotel in accordance with the vision & mission of the company by creating appropriate strategies, administrating total operation of each department, overseeing and approving the preparation of annual budget, making sure that guests expectations are met at all times, carrying out sales & marketing activities to maximize hotel’s total revenue, establishing sound relationship with companies, travel agents and staff, keeping the hotel well maintained by strict and continuous follow up.
April 2014 – January 2015 HALİÇ CONGRESS CENTER – BEYOĞLU, ISTANBUL / TURKEY
General Manager Operations
In charge of all Operating company (Alia Gurme) as a General Manager. Reporting to the Company CEO, Second Largest Congress Center in Istanbul. Spread out over an area of 102,000 m2, with 16,000 m2 of outdoor space, the Haliç Congress Center is comprised of Galata Ball Room and four main interconnecting structures, 24 meeting rooms, service capacity of ten thousand people simultaneously.
December 2012 – April 2014 SILENCE ISTANBUL HOTEL&CONVENTION CENTER – ATAŞEHİR, ISTANBUL / TURKEY
Assistant General Manager (PRE OPENING)
Pre-Opening hotel, Reporting to General Manager, one 5 stars hotel 342 rooms, one 4 stars hotel 262 rooms, total Two hotels and 14 F&B Outlets 1200 beds, 612 rooms The Larges Convention Center in Asia side of Istanbul,
August 2011 – October 2012 MARITIM PINE BEACH HOTEL & CONVENTION CENTER– BELEK, ANTALYA / TURKEY
Hotel Operation Manager
Reporting to General Manager, Responsible of setting and running the entire Convention and Food & Beverage, Convention Sales, Purchasing, Housekeeping, Entertainment Departments, Larges Convention Center in Antalya, 19 F&B Outlets 2200 beds, 750 rooms.
December 2009 – July 2011 RADISSON BLU LEOGRAND HOTEL & CONVENTION CENTER–CHISINAU/MOLDOVA
Executive Assistant Manager – Food & Beverage & Sales Marketing
Reporting to General Manager, Supervising Food& Beverage and Convention Sales Departments. The Larges Convention Center in Moldova, 6 F&B Outlets 350 beds, 220 rooms.
July 2007 – November 2009 DEDEMAN HOTELS & RESORTS INTERNATIONAL – ISTANBUL
Cluster Food and Beverage Manager (PREOPENING – RE BRANDING)
At Dedeman Holding Hospitality Group, I worked as “New Projects Opening Manager” Opening to Dedeman Hotel Sofia and Plovdiv / Bulgaria, Previous “Princess Hotels” Dedeman Hotel Şile – İstanbul, at these three hotels, I managed establishing Dedeman and international hospitality standards to the hotels.
May 2004 – June 2007 SİRKECİ GROUP HOTELS – İSTANBUL / TURKEY
Director of Food and Beverage (PRE OPENING)
Reporting to Company CEO, Responsible for 5 hotels, 14 F&B outlets, Pre-Opening to Sirkeci Mansion Boutique Hotel and 5 New Restaurants 2 New designed Bar & Pub.
Feb 2003 – May 2004 GRAND CEVAHIR HOTEL CONVENTION CENTER –İSTANBUL /TURKEY
Food and Beverage Manager (PRE OPENING)
I worked as “Food and Beverage Manager in the first Convention Hotel in Istanbul with 320 rooms, 25 Meeting Rooms, 2 convention center, 1-largest Ball room in Istanbul, 14 outlets, I began to work in phase of right after the hotels construction, and conducted all works for forming all divisions.
May 1999 – Feb. 2003 ROYAL CARIBBEAN INTERNATIONAL – MIAMI, FLORIDA /USA
World’s biggest International Cruise Company based in the Miami, cruising to around the world, I supported to pre opening Cruise ship, Voyager of the Seas.
Asst. Manager of Food and Beverage
Windjammer Restaurant-Informal& Solarium Café, Room Service
Asst. Food Manager
Windjammer Restaurant-Informal & Solarium Café
May 1998 – May 1999 INTER-CONTINENTAL HOTEL – ASTANA / KAZAKHSTAN (PREOPENING)
F&B Outlet Manager (PRE OPENING)
5 Star, 258 room/2 Presidential suites hotel with food and beverage operation including buffet restaurant (24-hour), American Grill restaurant, Italian fine dining restaurant, in-room service, mini bar, 8 meeting rooms with fully hi-tech equipment, 2 ballrooms with 700 guest capacity, discotheque for 750 guests, English pub, lobby lounge, casino bar and restaurant, Roof Nightclub for 250 guests and spa juice bar.
September 1993- April 1998 GRAND HYATT HOTEL – İSTANBUL, TURKEY (PRE OPENING)
(03/97 – 05/97) Agora Restaurant & Room Service Asst. Manager
(06/95 – 01/97) Harry’s Bar Asst. Manager
(09/93 – 05/95) Team Leader Polo Lounge& Harry’s Jazz Bar
5 Star, 367 deluxe room hotel with main buffet restaurant, restaurant service bar, Italian fine dining restaurant, nightclub (Harry’s Jazz Bar), cigar lounge (Polo Lounge), banquet facilities; 7 meeting rooms, 400 guest capacity ballroom, banquet bar, mini bar and pool restaurant & bar
June 1991 – August 1993 FUATPASHA HOTEL – İSTANBUL, TURKEY
Restaurant Supervisor
ADDITIONAL TRAINING & COURSES
- Wyndham Hotels & Resorts
GM Hospitality Management Program – Istanbul 2018
General Manager Training – 2018
GM Step Up Magic Course – 2018
- HILTON WORLDWIDE UNIVERSITY
New General Manager Training – 2017
GM Hospitality Management Program – 2017
Executive Leaders in Luxury program – 2017
Revenue Management – 2017
Property Operations – 2017
- Silence Istanbul Hotel & Convention Center
ISO 9001– 2200 – 14001 – 18001 Preparing of the Standards Training, Istanbul – 2013
ISO 9001– 2200 – 14001 – 18001 Internal Auditor Training Istanbul – 2013
Marketing for hotels in GDS and Internet – 2013
Computer Skills Course, Elektra V4, Istanbul – 2013
- Maritim Pine Beach & Resort Convention Center
ISO 9001-2200 Standards Training, Antalya – 2012
- Dedeman Hotels & Resorts
Computer Skills Course, Opera, Sofia – 2009
GM P&L and Budgeting Course – 2008
Computer Skills Course, Opera 2008
- Cornell University, Brussels – Belgium
Strategic Marketing for Hotel and Restaurant – 2008
- Royal Caribbean Cruise Line
Department Manager Training Miami – 2000
Team Working Training, Spl. of the Seas – 1999
Managerial Leadership Skills, Miami 1999 – KISS Training RCCL, Miami – 1998
Hygiene and USPH Training (on Board) – 1998
Ability to work in cross cultural environments and expectations skills 1998
- Inter-Continental Astana Kazakhstan
Department Manager Training 1997
Craft Training –1997
Russian Language Course – 1997
- Hyatt Regency, Istanbul
Revenue Management – 1997
Outlet Manager Training– 1996
P&L and Budgeting Skills Course – 1996
Hotel Management Cross Trainee – 1995
Train to Trainer Course – Leadership Skills Course – 1995
Social Skills Course – 1994
Wine and Spirit Education Trust – 1993
- American Culture Language School, Istanbul
English Language Course– 1992-1994